Free telephone support for all products is available Monday - Friday 7:00
am to 10:00 pm (CDT)
and Saturday 11:00 am to 8:00 pm (CDT) by calling
1-763-475-6669. For sales questions
Free live chat support, in most languages, is available for all products Monday -
Friday 8:00 am to 6:00 pm (CDT) by clicking the live chat icon in the
bottom right corner of primera.com.
Warranty and Service Information
Your product includes a one year warranty. If your product needs repair,
Primera’s depot repair facility in the USA will be pleased to repair it.
If your product is Out of Warranty we can repair it on a flat fee basis.