Previous | Next | Contents > Solving Problems
Troubleshooting
Problems with text and images
Cannot select text or an image
- Make sure the object you want to select is on the active layer (Background or Foreground). To open another layer, use the View > Show Background (Foreground) menu command.
- The object may be behind other transparent or semitransparent object. To select through an object, press the Cmd key and click on overlaying objects repeatedly until the desired one is selected.
- Cannot select a circle in the design that contains circle text.
The circle text may have colored background. It's shape will be a circle. Naturally, you will click on the circle to select it, but this will not work with the text background. As a part of the circle text box, it can be selected only by clicking on the text.
To the top
Cannot import from iTunes
The program supports two methods of importing. If no data is being imported using the default method, select the Use AppleScript to import from iTunes check box in the program preferences (Cmd-,) and try to import again.
If the problem persists, you can still import via a text file (this is the most reliable way):
- Open iTunes.
- On the Source panel select a play list or the whole library.
- Select the File > Library > Export Playlist command in the iTunes' menu. Choose file name and folder to export, set Format to Plain Text and click the Save button.
- Import data from the text file into Disc Cover. See Importing Data from a Text File for more details.
To the top
The program imports a wrong track order from iTunes
The problem arises because iTunes does not update the
~/Music/iTunes/iTunes Music Library.xml
file that is used to import library content. You can delete this file and iTunes will create it again at the next launch.
The alternative way is to set the Use AppleScript to import from iTunes option in the program preferences (Cmd-,), but this type of importing is significantly slower.
To the top
Other Problems
Toolbar buttons do not appear in the toolbar
The standard Mac OS toolbar is customizable. Choose View > Customize Toolbar in the menu to restore the default set of toolbar buttons. While you are fixing the problem, select Icon & Text in the Show pop-up list and deselect the Use Small Size check box in the Customize Toolbar dialog. This dialog lets you re-arrange or remove some buttons as well.