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This part is no longer available for direct purchase. Please contact tech support to troubleshoot. If we determine that the door has defective components, you may need a replacement. In order to ship the replacement, we require that the defective door is returned to Primera for analysis and refurbishment. As soon as the tracking number shows that the door has been shipped, you will receive instructions on how to purchase the replacement door.
Depending on the problem, tech support may recommend purchasing these additional internal door parts instead of exchanging the door.
140474 - CX1200 Door Interface Board
4AM-10PM M-F CST and 11AM-8PM Sat
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