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An Important Note About Global Supply Chain Disruptions

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TSR FIRMWARE UPDATE

Firmware Update

Please Note: Your printer may require a firmware update in order for certain cartridges to function. If you receive an error that says "missing/invalid cartridge" or see that a new cartridges is at 0% capacity, the firmware update will be required.

Trio

To update firmware, perform the automatic software update when prompted or manually start the process using the instructions below:
 

LX500

To update firmware, perform the automatic software update when prompted or manually start the process using the instructions below:
 

LX400

Go to the LX400 support page and click on he Firmware tab.
 

PX450

Go to the PX450 support page and click on he Firmware tab.