Please ensure Javascript is enabled for purposes of website accessibility
IN STOCK ITEMS ORDERED BEFORE 2:00 pm (CST, -5 GMT) to Ship Today
Exchange Authorization

Exchange Authorization

Exchange Authorization IP60

Exchange Authorization IP60

Exchange Authorization ($500)

This is a credit authorization for $500.  No charges will be made to the credit card.  However, available funds will be reduced.  If the defective product is not returned within 14 days, the credit card will be charged. 

If you do not have an RMA number check the email that you received from tech support or contact tech support.  (Not available for international customers.  Contact rmastatus@primera.com for more options.)

$500.00
Availability: In stock
SKU
Exchange Authorization 500

Pay in 4 interest-free payments of $214.75 withpaypal.Learn more

If this authorization is received before noon CST and we have the printer available, we will usually ship your replacement product the same day. To ship out the replacement product without first getting the defective one back, we need to secure it on a credit card with a temporary authorization of funds for $1,000. This is not a charge, but it will reduce the available balance. As soon as you return the defective product, using the prepaid return label we send to you, we will remove the authorization on your card, and it will not appear on your statement. If you no longer have a box, you can use the box and packaging materials that come with the new product to ship us the defective product. The credit card will be charged if the defective product is not returned within 14 days. If you choose this option, you will be sent an RMA email with a link to provide your credit card information on our secure web store.

Note on Shipping Method of Replacement Product: If your product is covered under the Two Year Extended Warranty + Hot Swap -or- is within the first 30 days of your original factory warranty, your replacement product should ship via FedEx Overnight otherwise it will ship via Fed Ex Ground. Please refer to your RMA documentation or ask Customer Support if you have questions.

If you do not have an RMA number check the email that you received from tech support or contact tech support. (Not available for international customers. Contact rmastatus@primera.com for more options.)