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Remote Support

Let Primera Tech Support fix the problem for you! Download the Remote Support Client for Mac or PC. Call Tech Support at 763-475-6669.

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Download Mac Remote Support

Telephone Support

Free telephone support for all products is available from 8 AM to 6 PM CST, M-F by calling 1-763-475-6669. For sales questions call 1-800-797-2772.

Live Chat

Free chat support for all products is available from 8 AM to 6 PM CST, M-F by clicking the live chat icon in the bottom right corner of www.primera.com.

Warranty and Service Information

Your product includes a one year warranty. If your product needs repair, Primera’s depot repair facility in the USA will be pleased to repair it. If your product is Out of Warranty we can repair it on a flat fee basis.

Flat Rate Repair Fee Table

How do I send my unit in for repair? How much is it? Where do I send it?

Email Support


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Support by Equipment

LX1000/LX2000
Software
LX2000 Complete Installer for Windows 09-28-17 - Vista / 7 / 8 / 10 Compatible (32bit/64bit) - 332 MB 
Download
LX1000 Complete Installer for Windows - 09-28-17Vista / 7 / 8 / 10 Compatible (32bit/64bit) - 324 MBDownload
LX2000 Mac Complete Driver and Status Monitor v1.0.1.31 - OS 10.8 - 10.12 - 38.90 MB - 02-16-16
Download
 Individual Downloads 
 BarTender ® 2016 Ultralite 11 (SR3) - 164.19 MB - Posted 2-20-2017Download
 
  • Label design software for LX Series label printers
  • Windows 7 / 8 / 10 Compatible (32bit/64bit)
  • Release Notes
 LX2000 PC Printer Driver Only - Version 28.0.228.0 - Windows 7 / 8 / 10 Compatible (32bit/64bit) - 80 MB - 09-25-17Download
 LX1000 PC Printer Driver Only - Version 29.0.31.0 - Windows 7 / 8 / 10 Compatible (32bit/64bit) - 74 MB - 09-25-17Download
 PTStatus2000 v 1.31Download
 Purchase Mac Layout/Design Software for $50 from Belightsoft.com -Download a Free Trial
 
  • To get started with Belight Labels and Addresses choose either a predefined Primera label size or create a custom size in the setup wizard. If you choose Custom, be sure to set your label size and your page size the same, set columns and rows to "1" and set your margins to zero.
 

You may also update software, drivers and firmware within the PC Status application:
1. Click the info icon. 2. Click Check for Updates.

Check for Updates

Manuals

LX2000 / LX1000 Manual - Download 

LX2000 / LX1000 Quick Start Guide - Download

Maintenance Instructions  - Download

Pigment vs Dye Ink Comparison - Download

Label Stock Quick Reference Guide - Download

Label Stock Comparison Guide Download

Recommended Label Stocks - Matte BOPP - White and Clear Poly - High Gloss Paper Plus

LX500/LX500c
Software
LX500/LX500c Complete Installer for PC - 12-22-2016 - Windows 7 / 8 / 10 Compatible (32bit/64bit) - 242.85 MBDownload 
LX500/LX500c Complete Installer for Mac v 1.3 - 12-22-16 - 9.1 MB - Mac OS 10.9 - 10.12Download 
 Individual Downloads 
 LX500/LX500c PC Status Monitor Only v 1.06 - 4.3 MBDownload
 BarTender ® 2016 Ultralite 11 (SR3) - 2-20-2017 - 164.19 MBDownload 
 
  • Label design software for LX Series label printers
  • Windows 7 / 8 / 10 Compatible (32bit/64bit)
  • Release Notes
 Purchase Mac Layout/Design Software for $50 from Belightsoft.com - Download a Free Trial
 
  • To get started with Belight Labels and Addresses choose either a predefined Primera label size or create a custom size in the setup wizard. If you choose Custom, be sure to set your label size and your page size the same, set columns and rows to "1" and set your margins to zero.
 LX500 & LX500c PC Driver v. 1.07 - Windows 7 / 8 / 10 Compatible (32bit/64bit) - 81.59 MB - 4-14-2016Download
 
 LX500 & LX500c Mac Driver Version - 1.2 Mac OS 10.9 - 10.12 9.1 MB - Updated 10-18-16 - FW 1.35Download
 

You may also update software, firmware and driver using the Status Monitor / Configuration Utility.
1. Click the settings (gear icon) tab. 2. Click Check for Updates.

 

Warranty and Service Information

Your products includes a one year warranty. If your product needs repair Primera’s depot repair facility in the USA will be happy to repair it. If your product is Out of Warranty we can repair it on a flat fee basis.

Flat Rate Repair Fee Table

How do I send my unit in for repair? How much is it? Where do I send it?

Manuals
 LX500 ManualDownload 
 LX500 Quick StartDownload
 Label Stock Quick Reference GuideDownload
 Label Material Comparison Guide
Download
 Spec Sheets Matte BOPP - White and Clear Poly - High Gloss Paper - Vintage Matte Paper

Videos
Bravo 4200 XRP Series
Software
Bravo 4200 XRP Series Complete Installer for Mac - 70 MB - 08-15-17Download 
Bravo 4200 XRP Series Complete Installer for PC - 187 MB - 08-15-17Download
 PTPublisher Mac and PC Individual Installer Page 
 SureThing Installer Page 
Drivers
Bravo 4200 Driver Only - 84 MB - 12-8-17Download 
Firmware
PC Firmware Updates - Version 127(10)Download
You may also get the latest firmware and software for your Bravo, open PTPublisher, click the Help menu - Select "Check for Updates"
 
Mac Firmware Updates
To get the latest firmware and driver go to Mac System Preferences - Print & Scan - Select the Disc Publisher 4200 - Click on Options and Supplies - Utility -Open Printer Utility. Click About... and then Check for Updates. Once the driver update has completed you will be prompted to update the firmware.
Manuals
Bravo 4200 Product ManualDownload
Bravo 4200 Quick ReferenceDownload
Bravo 4200 XRP Product ManualDownload
Bravo 4200 XRP Quick ReferenceDownload
Videos
Bravo 4200 Series
Software
Bravo 4200 Series Complete Installer for Mac - 70 MB - 08-15-17Download 
Bravo 4200 Series Complete Installer for PC - 186 MB - 08-15-17Download
 PTPublisher Mac and PC Individual Installer Page 
 SureThing Installer Page 
Drivers
Bravo 4200 Driver Only - 84 MB - 12-8-17Download 
Firmware
PC Firmware Updates - Version 127(10)Download
You may also get the latest firmware and software for your Bravo, open PTPublisher, click the Help menu - Select "Check for Updates"
 
Mac Firmware Updates
To get the latest firmware and driver go to Mac System Preferences - Print & Scan - Select the Disc Publisher 4200 - Click on Options and Supplies - Utility -Open Printer Utility. Click About... and then Check for Updates. Once the driver update has completed you will be prompted to update the firmware.
Manuals
Bravo 4200 Product ManualDownload
Bravo 4200 Quick ReferenceDownload
Bravo 4200 XRP Product ManualDownload
Bravo 4200 XRP Quick ReferenceDownload
Videos
Bravo SE-3
Software
Bravo SE-3 Series Complete Installer for Mac - 70 MB - 08-25-17Download 
Bravo SE-3 Series Complete Installer for PC - 186 MB - 08-15-17Download
 PTPublisher Mac and PC Individual Installer Page 
 SureThing Installer Page 
Drivers
PC Bravo SE v 1.10 - 83 MB - 12-8-17Download 
Mac Bravo SE-3 - 8.1 MB - 12-13-16Download 
Firmware
PC Firmware Updates - Version 1.37(10)Download
You may also get the latest firmware and software for your Bravo, open PTPublisher, click the Help menu - Select "Check for Updates"
 
Mac Firmware Updates
To get the latest firmware and driver go to Mac System Preferences - Print & Scan - Select the Disc Publisher SE-3 - Click on Options and Supplies - Utility -Open Printer Utility. Click About... and then Check for Updates. Once the driver update has completed you will be prompted to update the firmware.
Manuals
Bravo SE-3 Product ManualDownload
Bravo SE-3 Quick Reference (2 pages)Download
Videos
CX1200
Software

For support, call 763-475-6979 from 8 AM to 5PM CST, Monday through Friday.

PTPrint v. 03-23-2012 - 206 MB - XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit)

Download
  • Label layout and cut file creating software for CX1200/FX1200.
  • Release Notes
  • Installation Tip: If you are updating an existing installation, when prompted for license file information browse to C:\PTPrint or your original installation disc.

CX1200 Status Monitor v2.0.2 - 8-6-2012 - 8.66 MB - XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit)

Download
  • Monitor Toner level, calculate label costs, adjust settings, etc.
  • Release Notes
CX1000 Status Monitor v2.0.3 - 4-4-2013 - 8.71 MB - XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit)Download
Drivers
CX1200 Printer Driver Version 1.3 - 04/30/14 - 25.85 MB - XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit) Download
Firmware
CX1200 Firmware - 32 MB - Updated 2-24-2012 XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit)Download
  • Engine version - TGENG_LC.IO.E162dPr0C
Manuals
CX1200 Setup Video - 166 MBDownload
CX1200 Manual - 8.22 MBDownload
Label Stock Comparison Guide - 15 KBDownload
Pre-diecut Roll Layout Specifications - 83 KBDownload
Setup Installation Guide - 2.87 MBDownload
Loading Label Stock - 1.17 MBDownload
Monitor Mount Instructions - 1.07 MBDownload
Batch Printing Instructions - 372 KBDownload
CX1200 Warnings - 24 KB
Test Print for Troubleshooting - EPS FileDownload
-CX1000 Printing Quickstart Guide - 1.3 MBDownload
-CX1000 Manual (PTPrint) - 6 MBDownload
FX1200
Software

For support, call 763-475-6979 from 8 AM to 5PM CST, Monday through Friday.

 PTFinish v. 1.3.2 - 121 MB - 07-08-2011Download
  • Touch Screen FX1200 Control Software
  • XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit)
  • Release Notes
Drivers
 FX1200 Driver - 05-20-2010 - 8.26 MB - XP / Vista / 7 / 8 / 10 Compatible (32bit/64bit)Download
Firmware
 FX1200 Firmware v 1.3.6 - 173 KB - 07-23-2013Download
  • Zipped firmware files. To update, unzip on FX1200 touchscreen computer. Go to the Advanced Tab in PTFinish and browse to the ptfw file.
  • Requires PTFinish v 1.3.2 or higher
Manuals
FX1200 Setup Video - Updated 05-10-10 - 104 MB
FX1200 Manual - Updated 07-09-12 - 5.13 MB
Videos
Trio All-In-One Printer
Software
Complete Trio Installer for PC - Updated 02-18-16 - 97 MB - Vista / 7 / 8 / 10 Compatible (32bit/64bit)Download
  
Complete Trio Installer for Mac - Updated 10-26-16 - 15.1 MB - OS 10.7 - 10.12 CompatibilityDownload
Manuals
PC Manual - Updated 3-17-2016Download
Mac Manual - Updated 3-17-2016Download
Printable Quick Reference Sheet - Updated 5-22-2015Download

How do I ... ?

Install aCartridge

InstallCartridge

Stow the Cartridge for Travel

StowCart

Copy a Document

Trio Copy

Scan a Document

TrioScan

Print a Document

TrioPrint

Install a Battery

Label Applicators
Manuals
AP360/362 Manual - Updated 05-19-14 - 1.71 MB

Download

AP360/362 Loading Diagram - Updated 05-24-13 - 37 KB

Download

AP550 Quickstart - Updated 10-17-13 - 2.45 MB

Download

AP550 Manual - Updated 5-26-15 - 2.2 MBDownload

AP550 Container Holder Kit Manual - Updated 5-26-15 - 2.2 MB Download
Videos
RW-7/UW-7
Manuals
RW-7 Manual Download
UW-7 ManualDownload
PTProtect
Manuals
Untitled Document
PTProtect Manual - 246 KB
PTPublisher NE (Network Edition)
Software

Download a 30-Day Free Trial. Includes a 30-day full-featured trial. After 30 days, you will need to purchase a license to continue using PTPublisher NE.

 

For PC Server - (Install once on PC Connected to Disc Publisher)

 
(1) PTPublisher Service 1.4.3 8.15 MB - Windows 7 / 8 / 10 Compatible (32bit/64bit)
  • Server Software that runs as a system service.
  • Release Notes
  • For use with Bravo II, Bravo XR, Bravo Pro, BravoPro Xi-Series, Bravo XRP,  Bravo 4100 Series, Bravo 4200 Series 
  • (Does not work with Bravo SE/SE-3 or 4051/4052!)
Download

(2) SureThing for PTPublisher Version 5.2.707.1 - 53 MB - Windows 7 / 8 / 10 Compatible

Download

(3) Install the Printer Driver 

  • Install the printer driver using the installation disc that shipped with your Disc Publisher or by downloading it from the products support page
 

For PC Clients (Install on multiple PCs that will send projects to the server)

 
(1) PTPublisher for PC - 51 MB - Windows 7 / 8 /10 Compatible (32bit/64bit)
  • Disc Publishing project setup software (Main Application!)
  • Release Notes
Download

(2) SureThing for PTPublisher Version 5.2.707.1 - 52.5 MB - 7 / 8 /10 Compatible (32bit/64bit)

  • Label Design software for Disc Publishers (supporting software)
  • Release Notes
  • Includes English, German, Spanish, French, Chinese, Japanese and Korean installers.
Download

(3) Administrator Utility 1.2.3 - 2.56 MB

  • Admistration software (Required for Activation)
  • Install on clients who will need to change the networked Publisher system settings or activate the software.
Download
***Mac clients are no longer supported. 
Signature Slide Printer
Software

For support, call 763-475-6979 from 8 AM to 5PM CST, Monday through Friday.

PC IconSlide Printer Full Installer (PTLab 3.0.5, PTTemplate 1.2.4, Driver 1.21)Download
 PTLab version 3.0.5 - 9.72 MB - Windows 7\8\10 Compatible - Updated 04-27-2016 - Release NotesDownload
 PTTemplate version 1.2.4 - 5.44 MB - Windows 7\8\10 Compatible - Updated 04-27-2016 - Release NotesDownload
 Cassette Printer/Loader Utility 1.1.0 - Optional - For LIS integration users.Download
Mac IconThe Signature Slide Printer is not supported on the Mac operating system.
 LIS Integration Support Page
 
Drivers
 Slide Printer Driver version 1.21- 58.96 MB - Windows 7 \ 8 \ 10 Compatible - Updated 02-23-2016 - Release Notes
Download
 Scanner Driver 32bit - Updated 4-13-2012 - Windows 7 \ 8 CompatibleDownload
 Scanner Driver 64bit - Windows 7 \ 8 Compatible - Updated 4-13-2012Download
Firmware
  Slide Printer Firmware version 2.06 - 2.19 MB - Windows 7 \ 8 \ 10 Compatible - Updated 05-18-2017Download
 
  • Run the firmware updater two times if you are updating from 1.4x or lower.
 
Manuals
 Slide Printer ManualDownload
 PTLab Manual Download
 PTTemplate ManualDownload
 PTNet ManualDownload
 

Quick Starts and other Documentation

 Slide Printer Quick StartDownload
 Stand Alone PC Quick StartDownload
 PTLab Professional License DongleDownload
 Stand Alone PC ManualDownload
 Barcode Scanner Quick Start Download
 Barcode Scanner ManualDownload
Videos
Signature Cassette Printer
Software

For support, call 763-475-6979 from 8 AM to 5PM CST, Monday through Friday.

PC IconCassette Printer Full Installer (PTLab 3.0.5, PTTemplate 1.2.4, Driver 1.21)Download
 PTLab version 3.0.5 - 9.72 MB - Windows 7\8\10 Compatible - Updated 04-27-2016 - Release NotesDownload
 PTTemplate version 1.2.4 - 5.44 MB - Windows 7\8\10 Compatible - Updated 04-27-2016 - Release NotesDownload
 Cassette Printer/Loader Utility 1.1.0 - Optional - For LIS integration users.Download
Mac IconThe Signature Cassette Printer is not supported on the Mac operating system.
 LIS Integration Support Page
 
Drivers
 Cassette Printer Driver version 1.21 - 58.96 MB - Windows 7 \ 8 \ 10 Compatible - Updated 02-23-2016Download
 Scanner Driver 32bit - Updated 4-13-2012 - Windows 7 \ 8 CompatibleDownload
 Scanner Driver 64bit - Windows 7 \ 8 Compatible - Updated 4-13-2012Download
Firmware
 Cassette Printer (SCP-M) Firmware version 1.23Download
 Cassette Robotic Feed (SCP-R) Firmware version 1.21Download
Manuals
 Cassette Printer Manual (SCP-M)Download
  Cassette Printer Robotic Manual (SCP-R)Download
 PTLab Manual Download
 PTTemplate ManualDownload
 PTNet ManualDownload
 

Quick Starts and other Documentation

 Cassette Printer (SCP-M) Quick StartDownload
 Cassette Printer (SCP-R) Quick StartDownload
 Stand Alone PC Quick StartDownload
 PTLab Professional License DongleDownload
 Stand Alone PC ManualDownload
 Barcode Scanner Quick Start Download
 Barcode Scanner ManualDownload

PRIMERA SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS

To access the Printer Driver downloads, please read statement below and select "I agree."

By clicking on the “I agree” button and downloading this Software, you accept the terms of this Agreement. If you do not agree to the terms of this Agreement, you may exit this process at any time by clicking on the “I disagree” or by simply closing your browser.

PLEASE READ CAREFULLY BEFORE USING AND INSTALLING THIS SOFTWARE PROGRAM OR USING THIS PRODUCT: BY USING THIS SOFTWARE PROGRAM OR THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS. IF YOU DO NOT AGREE, DO NOT INSTALL, COPY, DOWNLOAD THE SOFTWARE PROGRAM OR OTHERWISE USE THE PRODUCT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS, PROMPTLY RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS SOFTWARE PROGRAM OR PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE SOFTWARE PROGRAM OR PRODUCT INDICATES ACCEPTANCE OF THESE TERMS.

PRINTER CARTRIDGE LICENSE
The patented printer is licensed for, and designed to work with only genuine toner and/or ink cartridges (and developer components, in the case of a laser printer) made by the manufacturer of this printer for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine toner and/or ink cartridges made by the manufacturer of this printer with this licensed printer except as otherwise provided below, (2) if the patented printer is a laser printer, use only genuine developer components made by the manufacturer of this printer with this licensed laser printer except as otherwise provided below, and (3) pass this license/agreement to any subsequent user of this licensed printer. The patented toner and/or ink cartridges (and developer components in the case of a laser printer) inside are licensed subject to a restriction that they may be used only once. Following their initial use, you agree to return them only to us for recycling. Please contact us for information regarding free empty toner cartridge returns. The genuine toner and/or ink cartridges are designed to stop working after delivering a fixed amount of toner and/or ink. A variable amount of toner and/or ink may remain in them when replacement is required. If you do not accept the terms of this single use license/agreement; return this product in its original packaging to your point of purchase. Replacement toner and/or ink cartridge(s) sold without these terms are available. Please contact us or your place of purchase for more information regarding the availability of these regular cartridges.

CARTRIDGE LICENSE AGREEMENT
I agree that the patented print cartridge(s) shipped with this printing device are sold subject to the following license/agreement: The patented print cartridge(s) contained inside is (are) licensed for a single use only and is (are) designed to stop working after the delivery of a fixed amount of toner/ink. A variable amount of toner/ink will remain in the cartridge when replacement is required. After this single use, the license/right to use the print cartridge terminates and the used cartridge must be returned only to Primera for remanufacturing, refilling or recycling. If I buy another cartridge in the future that is sold subject to the same or similar terms, I hereby accept such terms as to that cartridge as well. If you do not accept the terms of this single use license/agreement, return this product in its original packaging to your point of purchase.

FIRMWARE AND PRINTER DRIVER UPDATES
Firmware and printer driver updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working. Authorized use of genuine Primera products will not be impacted.

SOFTWARE LICENSE AGREEMENT
This Software Limited Warranty and License Agreement ("Software License Agreement") is a legal agreement between you (either an individual or a single entity) and Primera Technology, Inc., Primera Technology GmbH and Primera Asia Pacific ("Licensor") that to the extent your Licensor product or Software Program is not otherwise subject to a written software license agreement between you and Licensor or its suppliers, governs your use of any Software Program installed on or provided by Licensor for use in connection with your Licensor product. The term "Software Program" includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Licensor product.

1. STATEMENT OF SOFTWARE LIMITED WARRANTY. Licensor warrants that media (e.g., diskette or compact disk) on which the Software Program is furnished, if any, is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Licensor or an Authorized Licensor Reseller or Distributor. Licensor will replace the Software Program should it be determined that the media does not conform to this limited warranty.

2. DISCLAIMER AND LIMITATION OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LICENSOR AND ITS SUPPLIERS PROVIDE THE SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM. LICENSOR: (x) UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE SOFTWARE PROGRAM AND (y) ASSUMES NO RESPONSIBILITY THAT THE SOFTWARE PROGRAM WILL BE FIT FOR ANY PARTICULAR PURPOSE FOR WHICH YOU MAY BE ACQUIRING IT, EXCEPT AS OTHERWISE PROVIDED IN THIS DISCLAIMER.

This Agreement is to be read in conjunction with certain statutory provisions, as that may be in force from time to time, that imply warranties or conditions or impose obligations on Licensor that cannot be excluded or modified. If any such provisions apply, then to the extent Licensor is able, Licensor hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the greater of the price paid for the Software Program or five U.S. dollars (or the equivalent in local currency).

The Software Program may include internet links to other software applications and/or Internet sites hosted and operated by third parties unaffiliated with Licensor. You acknowledge and agree that Licensor is not responsible in any way for the hosting, performance, operation, maintenance, or content of, such software applications and/or Internet sites.

3. LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY OF LICENSOR UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE PAID FOR THE SOFTWARE PROGRAM AND FIVE U.S. DOLLARS (OR THE EQUIVALENT IN LOCAL CURRENCY). YOUR SOLE REMEDY AGAINST LICENSOR IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO SEEK TO RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LICENSOR SHALL BE RELEASED AND DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.

IN NO EVENT WILL LICENSOR, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA OR RECORDS, FOR CLAIMS OF THIRD PARTIES, OR DAMAGE TO REAL OR TANGIBLE PROPERTY, FOR LOSS OF PRIVACY), IN CONNECTION WITH THE SOFTWARE PROGRAM, INCLUDING WITHOUT LIMITATION, ANY SUCH DAMAGES RESULTING FROM (a) THE USE OR INABILITY TO USE THE SOFTWARE PROGRAM, (b) THE COST OF PROCURING SUBSTITUTE SOFTWARE, OR (c) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LICENSOR, OR ITS SUPPLIERS, AFFILIATES, OR REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED ON A THIRD-PARTY CLAIM, EXCEPT TO THE EXTENT THIS EXCLUSION OF DAMAGES IS DETERMINED LEGALLY INVALID. THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE OTHER RIGHTS.

4. LICENSE GRANT. Licensor grants you the following rights provided you comply with all terms and conditions of this Software License Agreement:
a. Use. You may Use one (1) copy of the Software Program. The term "Use" means storing, loading, installing, executing, or displaying the Software Program. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display screens normally generated by, or as a result of, the Software Program.
b. Copying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or installation, provided the copy contains all of the original Software Program's proprietary notices. You may not copy the Software Program to any public or distributed network.

5. RESERVATION OF RIGHTS. The Software Program, including all fonts, is copyrighted and owned by Licensor and/or its suppliers. Licensor reserves all rights not expressly granted to you in this Software License Agreement.

6. FREEWARE. Notwithstanding the terms and conditions of this Software License Agreement, all or any portion of the Software Program that constitutes software provided under public license by third parties ("Freeware") is licensed to you subject to the terms and conditions of the software license agreement accompanying such Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the time of download or installation. Use of the Freeware by you shall be governed entirely by the terms and conditions of such license.

7. LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse compile or otherwise translate the Software Program or assist or otherwise facilitate others to do so, except as and to the extent expressly permitted to do so by applicable law for the purposes of inter-operability, error correction, and security testing. If you have such statutory rights, you will notify Licensor in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program.

8. TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software components, media, printed materials, and this Software License Agreement and you may not retain copies of the Software Program or components thereof. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end-user receiving the transferred Software Program must agree to all these Software License Agreement terms. Upon transfer of the Software Program, your license is automatically terminated. You may not rent, sublicense, or assign the Software Program except to the extent provided in this Software License Agreement.

9. UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original Software Program identified by Licensor as eligible for the upgrade. After upgrading, you may no longer use the original Software Program that formed the basis for your upgrade eligibility.

10. ADDITIONAL SOFTWARE. This Software License Agreement applies to updates or supplements to the original Software Program provided by Licensor unless Licensor provides other terms along with the update or supplement.

11. TERM. This Software License Agreement becomes effective upon your acceptance and continues in effect unless terminated or rejected. You may reject or terminate this license at any time by destroying all copies of the Software Program, together with all modifications, documentation, and merged portions in any form, or as otherwise described herein. Licensor may terminate your license upon notice if you fail to comply with any of the terms of this Software License Agreement. Upon such termination, you agree to destroy all copies of the Software Program together with all modifications, documentation, and merged portions in any form.

12. TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and services and personal property taxes, resulting from this Software License Agreement or your Use of the Software Program.

13. LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Software License Agreement may be brought by either party more than two years after the cause of action has arisen, except as provided under applicable law.

14. APPLICABLE LAW. If you acquired this product in a country which is a member of the European Union, the laws of that country shall govern the interpretation of this Software License Agreement and any claims arising hereunder, regardless of choice of laws principles of any other jurisdiction. If you acquired this product in any other country, the laws of the State of Minnesota, United States of America, shall govern the interpretation of this Software License Agreement and any claims arising hereunder, regardless of choice of laws principles of any other state. The UN Convention on Contracts for the International Sale of Goods shall not apply.

15. GOVERNMENT END USERS. The Software Program and any related documentation are "Commercial Items," as that term is defined in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212 or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.

16. CONSENT TO USE OF AND TRANSFER DATA. You agree that Licensor, its affiliates, and agents may collect and use information you provide in relation to any support services performed with respect to the Software Program and requested by you. Licensor agrees not to use this information in a form that personally identifies you, except to the extent necessary to provide such services. You agree that Licensor may transfer your information to the United States or other countries for use in accordance with this Section.

17. EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.

18. AGREEMENT TO CONTRACT ELECTRONICALLY. You and Licensor agree to form this Software License Agreement electronically. This means that by downloading, installing and/or using the Software Program, you acknowledge your agreement to these Software License Agreement terms and conditions and that you are doing so with the intent to "sign" a contract with Licensor.

19. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place you sign this Software License Agreement and, if applicable, you are duly authorized by your employer or principal to enter into this contract.

20. ENTIRE AGREEMENT. This Software License Agreement (including any addendum or amendment to this Software License Agreement that is included with the Software Program) is the entire agreement between you and Licensor relating to the Software Program. Except as otherwise provided for herein, this Software License Agreement supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to the Software Program or any other subject matter covered by this Software License Agreement (except to the extent such extraneous terms do not conflict with the terms of this Software License Agreement, any other written agreement signed by you and Licensor relating to your use of the Software Program). To the extent any Licensor policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software License Agreement shall control.


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