Eddie Support

Individual Software & Driver Downloads

PC Software
	Eddie Full Installer for PC - 14.1 MB - Updated 04/25/2022 - Windows 8 / 10 / 11 Compatible (32bit/64bit)	Download

Mac Software
	Eddie Full Installer for Mac - 20.1 MB - Updated 09/25/2023 - MacOS 10.13 - MacOS 14 (Sonoma)	Download
	If your firmware needs to be updated, you will be prompted to update your firmware whenever the Eddie Config Utility opens.
	Option 1 Swift Publisher -- How to Print Instructions	Download a Free Trial
	Option 2 Label LIVE -- Design and print labels, integrate with spreadsheet data and print barcodes from your Mac.	Download a Free Trial

Your products includes a one year warranty. If your product needs repair Primera’s depot repair facility in the USA will be happy to repair it. If your product is Out of Warranty we can repair it on a flat fee basis.
Flat Rate Repair Fee Table