|Print Method:||Thermal inkjet; Dye & Pigment ink|
|Print Resolution:||Up to 1200 x 4800 dpi|
|Print Speeds:||Draft Mode: 4.5” per second|
Normal Mode: 1.8” per second
High Quality Mode: 0.8” per second
|Print Head:||New print head with every cartridge change|
|Ink:||Single high capacity Cyan, Magenta, Yellow ink cartridge, process black|
|Color Matching:||ICC color profiles for all Primera-supplied media. Ability to add custom ICC color profiles for other media types.|
|Print Width:||0.5" (13mm) to 8.25" (209mm)|
|Media Width:||1.5" (38mm) to 8.375" (212mm)|
|Media Types:||Roll-fed pressure-sensitive labels, roll-fed tags, fan-fold labels or tag|
|Media Sensing:||Moveable see-through sensor for die-cut labels;|
reflective sensor for labels and tags with black stripe;
can use continuous and pre-printed labels and tags
|Supply Roll:||6" (152mm) maximum diameter on 3" (76mm) core.|
|Ink Level Warning:||Calculates actual number of prints remaining based upon ink usage of graphics being printed (patent-pending)|
|Indicator Lights:||Power, Pause, Ink|
|Controls:||Pause, Load/Feed, Unload|
|Operating Systems:||Windows® 7/8x/10+ |
Mac OS X 10.9 or higher
|Data Interface:||USB 2.0|
|Label Design Software:||Seagull Scientific Bartender® UltraLite Software version included; can also be used with most other popular label design & graphics programs|
|Electrical Rating:||12VDC, 5.0A|
|Power Requirements:||100-240VAC, 50/60 Hz, 60 watts|
|Certifications:||UL, UL-C, CE, FCC Class B|
|California Prop 65:||WARNING: Cancer and Reproductive Toxin - www.p65warnings.ca.gov|
|Weight:||36.5 lbs. (16.6 kg)|
|Dimensions:||17.25"W x 9.1"H x 17.25"D|
(438mmW x 231mmH x 438mmD)
Bartender Ultralite software for Windows, non-perforated 4”X6” Tuffcoat™ Premium Gloss Inkjet Label Stock starter roll & ultra-high yield CMY dye ink cartridge.
|Label width:||8.25" (209mm)||0.5" (13mm)|
|Liner/media width:||8.375" (212mm)||1.5" (38mm)|
|Label height/length:||24" (609mm)||0.5" (13mm)|
|Gap between labels:||10" (254mm)||0.1" (2.5mm)|
|Width of thru-hole opening:||0.5" (12.7mm)||0.25" (6.4mm)|
|Gap Sensor Adjustment Range:||1.9" (48mm)||0.2" (5.06mm)|
|Reflective/Black Mark Width*:||N/A||0.1" (2.54mm)|
|Max Outer Diameter (OD):||6"(152.4mm)||N/A|
|Inner Core Diameter (ID):||3" (76.2mm)||3" (76.2mm)|
|Total Thickness (Liner + Label)**:||0.010” (10 mil)||N/A|
|Distance from edge of media to edge of label:||Printer driver assumes 2 mm gap. However, this is adjustable via the left margin offset.|
* The Reflective/Black Mark should be opaque to infrared light. The mark should be between the labels. The end of the mark should correspond with the beginning of the label.
** This is the recommended maximum. There are two factors that determine whether the printer will accept any particular stock thickness.
1. What are the prices of the printers?
LX500: $1295 (MSRP), factory direct price is $1225
LX500c: $1395 (MSRP), factory direct price is $1325 (includes built-in cutter)
RX500: $2495 (MSRP), factory direct price is $2375
LX910: $2695 (MSRP), factory direct price is $2575
LX2000: $3995 (MSRP), factory direct price is $3595
2. How much are the ink cartridges?
LX500/LX500c/RX500: the single cyan/magenta/yellow (CMY) cartridge is $54.95.
LX910: the dye-based single, ultra-high capacity cyan/magenta/yellow (CMY) cartridge is $74.95, and the pigment-based single, ultra-high capacity CMY cartridge is $76.95.
LX2000: Color cartridges are $28.95 each x3. Black is $54.95. You can save money by purchasing a multipack (one of each CMYK) for $135.00.
3. What are the main differences between the three label printers?
- Label Width:
- LX500/LX500c/RX500 will print on a label from 0.75” (19mm) up to 4.25” (108mm) wide
- LX910/LX2000 will print on a label from 0.50” (13mm) up to 8.25” (210mm) wide; minimum liner width is 1.5”(38mm) and can be up to 8.375”(213mm) wide
- Label Length:
- LX500/LX500c/RX500 will print a label from 0.75” (19mm) up to 24” (610mm) long
- LX910/LX2000 will print a label from 0.50” up to 24” (609.6mm) long
- Ink Cartridges: LX500 and RX500 utilize a single Cyan/Magenta/Yellow (CMY) ink cartridge that combines colors to make a process black. LX910 has a single, ultra-high capacity CMY ink cartridge for dye for vibrant prime labels, and one for pigment that possesses UV- and water-resistant qualities. LX2000 has separate ink cartridges in pigment ink only. You also save money on ink since only the tank that runs out of ink needs to be replaced.
- Label Rolls: LX500 and RX500 have a 2” core with label roll Outside Diameter (OD) of 5”. LX910 and LX2000 have a 3” core with an OD of 6”.
- Speed: (Expected throughput for an 8 hour work day.)
--LX500/RX500 - 500 4" x 3" prints per day
--LX910 - 3000 4" x 3" prints per day
--LX2000 - 5000 4" x 3" prints per day
4. What is the average cost per label?
It depends upon the amount of coverage and the colors used in your design. If you’d like to know your specific cost per label, please send a high resolution .jpg of your actual label to [email protected], specify the printer you would like us to test, and we’ll run a test through the printer’s software to give you a very close approximate cost. We can also provide this general information:
LX500/LX500c: at 50% coverage on a 4” x 3” label at default print resolution, cost per label can range from $0.05 to $0.10.
RX500: at 50% coverage on a 4” x 3” label at default print resolution, cost per label can range from $0.05 to $0.10. With the addition of a RFID inlay, the cost will vary.
LX910: at 50% coverage on a 4” x 3” label at default print resolution, cost per label can range from $0.03 to $.07.
LX2000: at 50% coverage on a 4” x 3” label at default print resolution, cost per label can range from $0.01 to $.04.
5. How many labels can you print per ink cartridge or set of ink carts?
It depends upon the amount of coverage and the colors used in your design. If you’d like to know your specific cost per label, please send a high resolution .jpg of your actual label to [email protected], specify the printer you would like us to test, and we’ll run a test through the printer’s software to give you a very close approximate number of labels per design. We can also provide this general information:
LX500/LX500c/RX500: at 50% coverage on a 4” x 3” label at default print resolution, you’ll get about 600 to 800 labels per ink cartridge
LX910: at 50% coverage on a 4” x 3” label at default print resolution, you’ll get about 1300 to 1800 labels per ink cartridge
LX2000: at 50% coverage on a 4” x 3” label at default print resolution, you’ll get about 1200 to 2300 labels per set of ink cartridges
6. Which printers offer a built-in label cutter.
LX500c has a guillotine-style cutter built-in, while LX910 and LX2000 both offer a built-in “pizza-wheel” style label cutter.
7. What operating systems do these printers support?
LX500/LX500c: Windows: 7/8/10+ and Mac: OS X v10.8+ (Snow Leopard, Lion, Mountain Lion, Mavericks+)
RX500: Windows: 7/8/10+
LX910: Windows: 7/8/10+ and Mac: OS X v10.8+ (Snow Leopard, Lion, Mountain Lion, Mavericks+)
LX2000: Windows: 7/8/10+ and Mac: OS X v10.8+ (Snow Leopard, Lion, Mountain Lion, Mavericks+)
Regarding Windows XP and Vista, our printer drivers will still work on it. However, since Microsoft has ceased support for XP and Vista, we have no choice but to also no longer support XP and Vista.
8. What is the highest resolution each printer is capable of printing?
All can print up to 4800 dpi.
9. Do the printers come with software to design my labels?
Yes, it comes with a basic design program for Windows called BarTender UltraLite. It allows you to import graphics, logos, etc. and add things like bar codes. You can also design your labels in a full-featured design program, save them as high-resolution .jpg, .tiff, .bmp, .png or .pdf files and use our software to arrange them onto your label stock and print. Or, you can print directly out of your own graphic design software such Adobe Illustrator as long as that software allows you to change the page sizes to the sizes of your labels.
For Mac, we don’t include software since most Mac users prefer to print directly from programs such as Adobe Illustrator or Photoshop. An easy to use software package we recommend for Mac is called BeLight. You can get a 30-day free trial on their website at www.belightsoft.com. It costs $49.99 if you decide to buy it.
10. Does any software come with the printers?
Yes. Our printers come with Windows software called BarTender UltraLite. It’s an easy to use, very helpful tool that helps you to layout your designs onto the correct label sizes and then print them. For RX500, you must upgrade to BarTender Professional or higher for RFID functionality.
11. Does this printer do bar codes?
Yes, for Windows users it comes with BarTender UltraLite software which includes just about every bar code font used in business and industry world-wide, including 2D bar codes.
12. Are the labels waterproof?
We hesitate to use the word “waterproof,” but several of our label substrates, when printed onto by LX910 and LX2000 with pigment inks, are highly water-resistant. We do not recommend LX500/RX500 for labels that will be exposed to water. The black on LX500/RX500 is made by mixing cyan, magenta and yellow. That much ink saturation can smear when it gets wet no matter which label stock you use.
It is important to match the right substrate for your particular application. This is especially true for water-resistance. Before ordering a large quantity of blank labels you should try out some printed labels on your products in the environment in which they’ll be used. In general, we suggest a synthetic substrate for high-humidity or wet environments. Vinyl, BOPP and polyester label stocks are ideal.
The most water-resistant substrate we sell is the clear and white polyester labels. However, they are also the most expensive. Vinyl and BOPP are great alternatives but again should be tested before ordering a large quantity of blank labels. Vinyl is also ideal for very small or irregularly-shaped containers since it is very soft and conformable. For applications where water isn’t a concern, our TuffCoat Gloss White paper labels perform exceptionally well and are affordable, too.
For those who need a GHS compliant label solution, LX2000 is the perfect choice. With pigment ink and Primera’s Tuffcoat Extreme PolyJet material, LX2000 has already passed Section 3, BS5609 testing. The testing included removal of print by adhesive tape, abrasion resistance and permanence of print evaluations under extreme conditions, including exposure to UV light and repeated salt spray and immersion. The material and printed images from LX2000 passed in all three categories.
13. How long will my images last?
All inks, whether dye or pigment, will begin to fade over time. Dye ink generally is recommended for indoor use on products that will be consumed in less than a year. If exposed daily to direct sunlight or bright indoor lights, dye inks can start to fade in a number of months. Dye inks deliver the best range of bright, vibrant colors so they are usually preferred over pigment ink for products that go onto food, wine and other consumable products.
Pigment ink has superior UV resistance. Primera’s pigment inks have been tested outdoors for more than a year with little noticeable fading. Pigment ink is usually selected if many years indoor or up to two years outdoor life is required with little fading. Labels printed with pigment ink will be slightly less vibrant, so are usually selected for more industrial-types of projects such as GHS labels, tags, photo ID badges, bin labels and much more.
14. Do I have to buy my labels and ink from you?
No, you are free to purchase them from anyone you choose. Labels just need to be coated for aqueous inkjet printing. For non-Primera labels, you’ll see varying levels of water-resistance, gloss and other characteristics. Remember to always test first! Our ink carts are designed specifically for our printers. So, you won’t generally find them at brick-and-mortar retail stores. However, thousands of online resellers have them in stock, as does Primera’s e-commerce site www.primera.com.
15. Are your ink cartridges refillable?
No, they are not. They are designed and manufactured for one-time-only use.
16. Are any of your printers wireless?
Yes, the LX2000 can be connected via USB 2.0 or through Ethernet or built-in wireless.
17. Do you offer any financing?
Yes! We have a relationship with PayPal where our products now qualify for their “Bill Me Later” program. It works like this: we write up a proforma invoice for your purchase. You submit it to PayPal for approval. Once approved, you can purchase the equipment from us and get 6 months of interest-free financing. The down-payment amount and monthly payment amount is figured out between you and PayPal. You’ll need to either already have or open a new PayPal account to use this financing.
New! Mac Driver version 2.0 - OS 10.9 - 10.15 (Catalina)
To update already installed software open Primera PrintHub. Click on the blue “Settings” button in the lower left corner of PrintHub. Choose the “Update” tab. Click on the “Check for Updates” button.
|LX910 Complete Installer for Windows - Vista / 7 / 8 / 10 Compatible (32bit/64bit) - 315 MB - 10-4-18||Download|
|LX910 Mac Complete Driver and Status Monitor v1.1 - OS 10.8 - 10.14 (Mojave) - 9.6 MB - 06-27-18||Download|
|BarTender ® 2016 Ultralite 11 (SR6) - 204 MB - Posted 3-12-18||Download|
|LX910 PC Printer Driver Only - Version 1.0.4 - Windows 7 / 8 / 10 Compatible (32bit/64bit) - 14 MB - 1-17-19||Download|
|Print Hub (MSI Installer)||Download|
|Purchase Mac Layout/Design Software for $50 from Belightsoft.com -Download a Free Trial|
Pigment vs Dye Ink Comparison - Download
Label Stock Quick Reference Guide - Download
Label Stock Comparison Guide - Download